Unified Services Platform Portal (Khadom)

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Proactive Services and SMS Services

A service that allows users to submit tickets for various technical and non-technical issues, track the request, communicate with the specialist, and then measure the beneficiary’s satisfaction with the service provided.

Text message availability:

YES

Mobile app availability:

None

Arabic/English based on the device's browser language

27-10-2025

An employee with an active account on the employee portal

Go to TVTC website: tvtc.gov.sa
In the E-Services section, select TVTC portals.
Select the Unified Services Platform Portal (Khadom), then click on 'Access the Service'

User guide (Click here)

Service explanation

For support and assistance , please visit Contact Us page

Please visit the Service Level Agreement page

No fees

Immediate execution

Please visit the FAQs page

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Last Update 12/05/2026 10:57

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