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Unified Services Platform Portal (Khadom)

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Service Category

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Service Description

​​​​​​​​​​​​​

A service that allows users to submit tickets for various technical and non-technical issues, track the request, communicate with the specialist, and then measure the beneficiary’s satisfaction with the service provided.​



Text message availability:
YES
 
Mobile app availability:​

None​​



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Service Language

Arabic/English based on the device's browser language
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Service Date

27-10-2025
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Service Requirements

An employee with an active account on the employee portal

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Service Steps

  • Go to TVTC website: tvtc.gov.sa
  • In the E-Services section, select TVTC portals.
  • Select the Unified Services Platform Portal (Khadom), then click on 'Access the Service'​



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Service Guide

​​User guide​ (Clic​k here)


Service expla​nation​​



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Service Benefciaries Number

 
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Service Alternative Channels

For support and assistance , please visit  Contact Us  page

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Service Level Agreement (SLA)

Please visit the Service Level Agreement​ page

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Service Fee

No fees

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Payment Methods

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Service Execution Time

​Immediate execution​

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Frequently Asked Questions

​Please visit the FAQs​​ page ​

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Common Mistakes

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