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Technical Support portal

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Service Category

TVTC Portals
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Service Description

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This service allows you to submit technical support request for various technical problems, follow up a submitted request, contact a specialist, and measure the beneficiary's satisfaction of the service provided​

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Service Language

Arabic/English based on the device's browser language
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Service Date

2019/12/08
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Service Requirements

An employee with an active account on the employee portal

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Service Steps

  • Go to TVTC website: tvtc.gov.sa
  • In the E-Services section, select TVTC portals. Then, select the Technical Support Portal and click on the Log in button to log into the service.


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Service Guide

​​User guide​ (Click here)


Service explanation​​


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Service Alternative Channels

For support and assistance , please visit  Contact Us  page

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Service Level Agreement (SLA)

Please visit the Service Level Agreement​ page

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Service Fee

No fees

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Payment Methods

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Service Execution Time

​Immediate execution​

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Frequently Asked Questions

​Please visit the FAQs​​ page ​

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