TVTC achieved significant milestones in its digital transformation journey during 2025 as part of its ongoing efforts to integrate digital technologies into its systems and business models. These achievements have contributed to improving operational efficiency, enhancing the beneficiary experience, and strengthening TVTC’s competitiveness among government entities.
During the year, TVTC continued expanding its digital services and upgrading its technical infrastructure by digitizing 16 new services, updating 49 existing digital services, and implementing 36 development and support initiatives to ensure business continuity and improve the reliability of its technical systems. TVTC also strengthened its cybersecurity capabilities by deploying 165 firewalls across its training facilities, hosting data protection systems, and implementing the necessary security updates to safeguard servers and applications.
In the area of digital platforms, TVTC successfully digitized 649 business services, developed 37 digital services in compliance with regulatory requirements, managed 25 digital platforms, and implemented 20 digital projects. In addition, two of its digital platforms were awarded the Digital Seal by the Digital Government Authority.
With regard to websites and digital content, TVTC ranked ninth nationwide with a score of 89.52% in the Digital Content Efficiency Index issued by the Digital Government Authority, placing it among the top 10 government entities out of 250 across the Kingdom. TVTC also secured first place in the Content Quality Perspective Index with a score of 99.13%.
TVTC’s contribution to advancing Saudi Arabia’s digital government agenda is also reflected in the United Nations E-Government Development Index (EGDI), through its management of five key initiatives and participation in 14 action plans supporting the Kingdom’s digital transformation efforts.
It is worth noting that TVTC increased digital transformation awareness among its employees to 88.90% during the past year by implementing 14 awareness programs, providing 60 electronic training packages, and organizing 25 webinars attended by more than 6,250 participants.